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Release date:  

Table of Contents

Feature


New More Service Portal

[See YouTube move here]


New case dialog

[See YouTube move here]

New notification settings admin page

Customers can activate / deactivate notifications.

5 supported notifications for case now

All case types are supported, some has less options (Problem and Change)

New email template for notifications


Change and Problem logs priority change now



Improvement


Agent Portal → Free text search

 Now supports search in case worklogs and e-mails.

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Bugfix

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