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Release date:  

Table of Contents

Feature

New More Service Portal


New notification settings admin page

Customers can activate / deactivate notifications.

5 supported notifications for case now

All case types are supported, some has less options (Problem and Change)


New email template for notifications



Change and Problem logs priority change now




Improvement


Agent Portal → Free text search

 Now supports search in case worklogs and e-mails.




Bugfix

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