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New statuses have been added that are hidden to the user before the new upcomming More Service Portal is implemented. They will be available for use if the form approval flow is activated.
Columns can now be reordered
Service Desk → Overview
Reordering the columns in the case overview is now possible. You can drag and drop between the different columns to arrange it as you like.
Improvement
- When editing forms from the More Service Portal, the menus are no longer visible.
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