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Support for English translations of categories

Settings → Service Desk → Categories

A field for English translations has been added for categories.

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Support for English translations of priorities

Service Desk → Overview 

English translations were already available but did not show in Service Desk → Overview. This has now been fixed.

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New statuses have been added that are hidden to the user before the new upcomming More Service Portal is implemented. They will be available for use if the form approval flow is activated.


Improvement

  • When editing forms from the More Service Portal, the menus are no longer visible.

Bugfix

  • Fix missing order forms on the More Service Portal. 
  • "Create as standardchange" from the case types Incident, Service or Access Requests- would fail in some cases.

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