You are viewing an old version of this page. View the current version.
Compare with Current
View Page History
« Previous
Version 14
Next »
Improvement
- Service Desk→Overview: Improved layout for settings for the right menu
- Service Desk→Overview: Columns width can now be adjusted.
- Full screen log only renders 10 logs at time, and more are rendered when user scrolls-356]
New Feature
- Planned start date on regular case (Click here to see how to use it) [TMS-364]
- Email to new agents [TMS-368]
- Export .ical file from caseview. This enables you to download a case as a calendar element to your Outlook. (Click here to see how to use it)
- Copy case link from case view
- MS-365
Bug
- Large cases (cases with large amount of logs/emails) can be updated now without errors
- Custom status with with value solved should be fixed now (case should be removed from active list)
- Form module
- Attaching files to forms now works
- Misc. other fixes for the form module. MS-375]