Release date:  


  • Service Desk→Overview: Improved layout for settings for the right menu 
  • Service Desk→Overview: Columns width can now be adjusted.
  • Full screen log only renders 10 logs at time, and more are rendered when user scrolls
  • Service Desk → Change: Add scroll to changes list  in calendar view

New Feature

  • Planned start date on regular case (Click here to see how to use it) 
  • Export .ical file from caseview. This enables you to download a case as a calendar element to your Outlook. (Click here to see how to use it)
  • Copy case link from case view (Click here to see how to use it)


  • Large cases (cases with large amount of logs/emails) can be updated now without errors
  • Custom status with with value solved should be fixed now (case should be removed from active list)
  • Form module
    • Attaching files to forms now works
    • Misc. other fixes for the form module. ]
  • Settings → Emailtemplate / Casetemplate: Removed back and next buttons. They are no longer in use. 

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