Release date:
Bugfix
- Fix with SLA calculation
- Servicedesk→Overview: Fixed problem where there would be now cases listed for some agents. Creating new cases would also add the agent as "Deleted" by default.
- ?Servicedesk→Overview→ Excel export: Fix problem with wrong date format for registration date.
Feature
- For More Service Basic customers: A notification e-mail is sent to the agent when they are added.l
