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Release date:
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Bugfix
Did not show "To"-addresses in the inbox
"To" -addresses are now shown in the inbox:
Image RemovedFeature
New More Service Portal
New notification settings admin page
Customers can activate / deactivate notifications.
5 supported notifications for case now
All case types are supported, some has less options (Problem and Change)
New email template for notifications
Bugfix
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Original e-mail that generates case does not contain all TO -addresses
All 'To"- addresses are now saved to the database as long as they don't contain more than 4000 characters.xxx
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Header of the email you respond to is not included in your response
When replying to an mail via More Service, the original email now shows meta information:
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Direct link to case
This fix ensures that both large an small letters can be used in the direct case url:
"caseid" did not work before, needed to write "caseId"
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