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It’s now possible to create a corresponding agent from a user in More Service.
Support for English translations of categories
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A pin has been created to leave the search dialog open when clicking the search results.
Actions are only shown after some rows are selected
Service Desk → Overview
The Inbox and Alarm buttons are hidden if there are no alarms or incoming cases
Auto invoice
Settings → Case template
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- Column adjustments for the SLA columns
- Added "Department" as a new column. This contains the contents of the Active Directory property "Department".
The Inbox and Alarm buttons are hidden if there are no alarms or incoming cases
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Improvement
- When editing forms from the More Service Portal, the menus are no longer visible.
- Fix to ensure the same fonts are used across different browsers
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