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Release date:  

Table of contents

Table of Contents
excludeTable of Contents


New option on locking case

It is now possible to specify that e-mail to a locked case is not to be sent to the inbox, but instead be rejected with an email to the sending user. A new email template is made available for this message.

Contact Technet to enable this function.


Errors in



When uploading/sending e-mail with attachments from a case, there could araise problems with attachments in 7Zip7-Zip-format.

FAQ editing

Fixed a bug where the FAQ overview in edit-mode would become blank after editing a FAQ.

Bug when searching for projects

Fixed a bug where new project would be opened after hitting enter in search