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- Planned start date on regular case (Click here to see how to use it) [TMS-364]
- Email to new agents [TMS-368]
- Export .ical file from caseview. This enables you to download a case as a calendar element to your Outlook. I uses "Planned start date" as the default execution time.(Click here to see how to use it)
- Copy case link from case view
- MS-365
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