Release date:
Improvement
- Service desk→OverviewDesk→Overview: Improved layout for settings for the right menu [TMS-356]
- Service Desk→Overview: Columns width can now be adjusted.
- Full screen log only renders 10 logs at time, and more are rendered when user scrolls
- Service Desk → Change: Add scroll to changes list in calendar view
New Feature
- Planned start date on regular case [TMS-364]Email to new agents [TMS-368](Click here to see how to use it)
- Export .ical file from caseview [TMS-365]
Bug
- Forms attach file / Misc. fixes for the form module [TMS-375]caseview. This enables you to download a case as a calendar element to your Outlook. (Click here to see how to use it)
- Copy case link from case view (Click here to see how to use it)
Bug
- Large cases (cases with large amount of logs/emails) can be updated now without errors
- Custom status with with value solved should be fixed now (case should be removed from active list)
- Form module
- Attaching files to forms now works
- Misc. other fixes for the form module. ]
Settings → Emailtemplate / Casetemplate: Removed back and next buttons. They are no longer in use.