Release date: 13
Feature
- More Service Apps:
- Microsoft Teams App: Enable notifications on new cases in More Service to your selected Microsoft Teams channel
- .
- In the Agent Portal go to "App Store" → "Configure". Then set up the Teams integration by clicking the "Teams"-app
Improvement
- Completely overhauled FAQ admin page
- Better handling of images in e-mails
- Major language/translation updates for English
Bugfix
- Fixes for login "Remember me"-feature
- .