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- Modules can be added via the interface.
- The module's menu color can be changed using the three-dot menu
on the menu bar. - A module can be removed using the three-dot menu
on the module’s menu bar. - In some modules, the overview can be grouped by user, status, agent, or customer.
- Modules can be moved using drag-and-drop on the icon
in the menu bar. - Some modules allow filtering by department, "Me and My Team," or specific users (Agent).
- "Recent Unread Emails and Messages (Top 100)"
- Recently Updated Cases (Top 100)
- Certain modules can display data by week, month, or year.
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