Fixes:

10.2.35

  • The highlight does not appear in the log of sent e-mails
  • Forward back on comment from userportal
  • Mark pending log, e-mail, as highlighted (unread)
  • Mark saved email as private

10.2.34

  • SLA reminder to agent by email: Support for the customer's chosen language.

10.2.33

  • Language improvement in the English database

10.2.32

  • The dialogue inside the case is now again boldly marked.
  • No labels