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Release date: 04 feb  

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hiddentrue

Jira version info:

http://jira.tms.drift.local/projects/TMS/versions/11618

Table of Contents

Table of Contents
excludeTable of Contents

Feature


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hiddentrue

Change status on case that is locked - Matiq

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hiddentrue

http://jira.tms.drift.local/browse/TMS-719

https://technet.tmsportal.no/servicedesk/servicedeskoverview.aspx?caseId=60223

Matiq needs new feature that allows agents to reopen / modify a case that has status set to locked.

Only agents that have role admin assigned should have possibility to reopen / modify case that is locked

Need to disable trigger, update case and re-enable trigger.



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hiddentrue
Change status on case that is locked - Matiq

Remove delete button for the operating unit - Matiq (Må sjekke om denne er med)

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hiddentrue
Pull request #965: Fix/8.9/TMS-64004 Status Edit(http://bitbucket.tms.drift.local/projects/TMS/repos/tms/commits/064ef1f44fdc825212e2b8526ddbbff47f1651b3)
Only remove the delete button when the status is a system status
Make systemstatus type readonly
???
https://technet.tmsportal.no/servicedesk/servicedeskoverview.aspx?caseId=59951
59951 - Estimat Sletting av saker
Remove the delete button for agents belonging to Matiq - Drift



Improvement

Change → Send to CAB was slow

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hiddentrue

http://jira.tms.drift.local/browse/TMS-709

  • Improvements were made to make sure the e-mail "Send to CAB" no longer takes a long time to send.

New case from email need to contain the original e-mail

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hiddentrue

http://jira.tms.drift.local/browse/TMS-698

Show to field when expanding email log:

Show date when email was sent/recieved when using reply to:


Send schema / forms by email from the Agent Portal

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hiddentrue

http://jira.tms.drift.local/browse/TMS-716

  • New button for sending schema to others from the Agent Portal.

    When send is clicked, a PDF is generated and an email dialog opened, PDF is attached to email dialog. 


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hiddentrue

http://jira.tms.drift.local/browse/TMS-720

Asset - User dialog accordion

  • Replaced the accordion component in the user dialog 


Bugfix

Inbox - Recent cases for your operating unit did not show

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hiddentrue

http://jira.tms.drift.local/browse/TMS-730

Inbox - Recent cases for your operating unit did not show

In Team settings, the receipt template selector did not work correctly

In Team settings, the receipt template selector did not work correctly.
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hiddentrue

http://jira.tms.drift.local/browse/TMS-730

Image Removed

731

  • Need to be logged in with a agent that was in the same operating unit as the team that was edited. This has now been fixed.

Automatic email reminder to approve or decline a form 

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hiddentrue

http://jira.tms.drift.local/browse/TMS-

731The automatic email reminder to approve or decline a form from the More Service portal is back up and running

729

  • Now works for both the
  • new
  • old and the
  • old
  • new form module and is running again.

Search by category in advanced search did not work

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hiddentrue
http://jira.tms.drift.local/browse/TMS-729

[TMS-736] Add category in advanced search - TMS JIRA (drift.local)

  • Searching by category  for cases in advanced search did not work.


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hiddentrue

More Service internal fixes

Fixed a bug where redactor called callback with undefined image