Table of content

Feature

Changes

More Service Portal

• More Service Portal settings have been moved to
• Settings → More Service Portal → Portal settings

Fixes 10.1.6-25

• • If you selected "Reply to all", addressees did not appear under copy

  • Fixedt Automatic case flow to team and e-mail to team member

  • Approved 20 MB attachments to the case in the end-user portal

  • Portalens saker har fått endret saksnummer til blå link slik at de virker mer klikkbare.

  • Added base support for showing attachments on faq's on user portal

  • Inproved seach to support upper and lower case

  • Added functionality for including location in name for asset

  • Fixet multiceslect on customer colum in Sesrvicedesk overview

  • Added base support for showing attachments on faq's on user portal
  • Fix More Service Portal enduser:Added confirmation box when registering case above faq suggestions
  • Added material ui buttons to inbox
  • Added color to the invisible feedback button
  • Moved "create incident type" from case info to button row for inbox
  • Fixed so that register case from portal supports dispatcher with value 0
  • Fixed problem with including schema when merging cases from inbox
  • Fixed customer name in inbox details
  • Added base support for isSuperUser on end user card
  • Added support for reopening and closing case for superuserr superuserr 
  • Added Added phone to agent excel export
  • Phone number added to user excel export

  • More Service Portal for users/customer

    • Removing

      order

      badge

      and

      sidemenu

      if

      there

      are

      no

      forms

    • Changed

      state

      from

      wait

      state

      to

      started

      when

      adding

      comment