Release 11.10.2023
Table of Contents
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More Service Portal for users supports the customer's own domain URL
More Service Portal One-level and Two-level select schema field
Moved search on knowledge article "Show FAQ suggestions when user creates case"
The settings can be activated under Settings→More Service Portal→Settings per customer.-->More Service Portal-New case, filter & FAQ
When the user types in the "Subject field" in the case, knowledge articles appear based on the words the user types.
Fixes:
Priority can now be sorted by type. Cases that have no priority appear at the bottom.