Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  • Email templates are sent in English

  • Bundled

...

  • update

...

  • of

...

  • several

...

  • cases

...

  • now

...

  • correct

...

  • template

...

  • Added email to the knowledge officer from registration of proposals

10.2.21

Fixes

  • Priority is set from operation org atributt attribute order automaticautomatically: Category is set first from the template. If this is not set, it tries to retrieve it from the customer's Language

  • fix for Status Better English when logging to the case's history.

  • In advanced search changed "User" to Name/usernameUsername
    Autoregistration of case cases on the team , now supports the category set on the customer group
  • Status is displayed in English in elastic seach search on cases i the agent portal
  • English status class of resolved cases issues is shown on the end-user portal.
  • English language profile update on More Service portal.
  • English language update