iTMS was a custom-made web application made for agents using mobile devices. 

It has now been phased out and replaced by a mobile-friendly responsive design in the existing More Service Agent Portal.

All you need to do is to point your browser to the same address you use today on your Desktop/PC. 

Eg. or

The following addresses are no longer in use:

Please notice that only the Service Desk has been made mobile-friendly for now.

We are still working on improvements in the Service Desk and we will move on to the other modules after that. 

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