iTMS was a custom-made web application made for agents using mobile devices.
It has now been phased out and replaced by a mobile-friendly responsive design in the existing More Service Agent Portal.
All you need to do is to point your browser to the same address you use today on your Desktop/PC.
The following addresses are no longer in use:
Please notice that only the Service Desk has been made mobile-friendly for now.
We are still working on improvements in the Service Desk and we will move on to the other modules after that.