Releace date 2026.05.21

New functions

New icon for More Service Portal on mobile

Fixes

10.7.29

Mobile sender update

10.7.28

Portal: In forms view the back icon is changed to point to 'new case' 

Customer page: Not showing deleted categories in category selection

10.7.27

Added functionality for setting system logs to read when opening a case if the case is assigned to the agent or a team where he is member

Fixed so that the agent change is logged as user generated log when having provided a reason for change

Change sms from text 

When registering new case from inbox, and using reason for changing agent - this is now not allowed until the case is saved.

Highlighted system log is cleared when the case is closed for the first time.

10.7.25

When receiving SMS, set case to started if it has a waiting status

Fixed link to english description for Jira in App Fixed link to english description for Jira in App

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