Releace date 13.12.2024

Functions

Outlook Add in

From Outlook, you can import e-mail as a case directly into More Service from Outlook.
It just need the tendent ID for users inn your organisation
Setting-->APPs-Configure 
How to:
Microsoft outlook Add in

Fixes

10.5.11

Fixed line break in form module for advanced text box

10.5.10

Form 2 level supports integration with several databases on the end-user portal

10.5.9
Changelogg in servicedesk addded  seach

10.5.8
Fixed problem with appearance of synonyms-field in faq dialog

The time part of the date disappeared in loglist after the latest change. Rolling back this change.    The time part of the date disappeared in loglist after the latest change.

Fixed problem with setting customer correctly in SubTaskReminderService

Added nlog.config file to sub task reminder service

10.5.7
Moved the aligning of the x in pulldown menu in end user portal

Moved search results in system map

Added task worklogs to case log list

Fixed problem in SubTask Reminder Service regarding selection of customers
Added new file App.Release.config to subtaskreminderservice