Release date:  

Table of Contents

New setting 

reduced number of clicks


  • Shows the correct language in category and priority

  • English  email template uses as default in english database
  • Email template attribute [signature] added 

  • Default value for priority fixed for autoreg of case on team
  • Subject for Case template fixed
  • In a case where another agent wants to send and log a message to the case's agent .Notify agent is changed to "E-mail to agent" and log is saved 
  • Separate private log and private e-mail

  • Tasks are automatically displayed in the display screen when an agent is assigned a task

  • No labels