Release date:
Table of Contents
New setting
reduced number of clicks
Fixes
Shows the correct language in category and priority
- English email template uses as default in english database
Email template attribute [signature] added
- Default value for priority fixed for autoreg of case on team
- Subject for Case template fixed
- In a case where another agent wants to send and log a message to the case's agent .Notify agent is changed to "E-mail to agent" and log is saved
Separate private log and private e-mail
Tasks are automatically displayed in the display screen when an agent is assigned a task