Table of content
Feature
Changes
More Service Portal
- More Service Portal settings have been moved to
- Settings → More Service Portal → Portal settings
Fixes 10.1.6-25
If you selected "Reply to all", addressees did not appear under copy
Fixedt Automatic case flow to team and e-mail to team member
Approved 20 MB attachments to the case in the end-user portal
Portalens saker har fått endret saksnummer til blå link slik at de virker mer klikkbare.
- Added base support for showing attachments on faq's on user portal
Inproved seach to support upper and lower case
- Added functionality for including location in name for asset
Fixet multiceslect on customer colum in Sesrvicedesk overview
- Added base support for showing attachments on faq's on user portal
- Fix More Service Portal enduser:Added confirmation box when registering case above faq suggestions
- Added material ui buttons to inbox
- Added color to the invisible feedback button
- Moved "create incident type" from case info to button row for inbox
- Fixed so that register case from portal supports dispatcher with value 0
- Fixed problem with including schema when merging cases from inbox
- Fixed customer name in inbox details
- Added base support for isSuperUser on end user card
- Added support for reopening and closing case for superuserr
- Added phone to agent excel export
- Phone number added to user excel export
More Service Portal for users/customer