Added support for setting case to confidential

Added support for sharing cases with users that don't have access

Not allowing to use confidential setting on teams

Added new display 'Shared cases' for display panel

More Service Docs > 10.6.28 > image2025-10-13_15-29-46-.png

Choose Chase sharing administration to share with other agent.

More Service Docs > 10.6.28 > image2025-10-13_15-31-8-.png

Added new display 'Shared cases' for display panel

More Service Docs > 10.6.28 > image2025-10-13_15-35-12-.png

Add end user notification for technician changes

Fixes

10.6.28

Service desk: Opening new case speed dial vertically

System map: Fixed problem with opening objects from list view in dependency area System map: Fixed problem with opening objects from list view in dependency area