Releace date 25.8.2025

Functions

Fixes

10.6.12-14

When a new chat arrives in More Service, it is highlighted more quickly

When an agent picks a case from the team, the case is no longer highlighted.

When a case is set to Resolved, all highlighted (unread) entries are marked as Read.

By hovering over the description field (top right in the case), the full description is displayed.

Compressed time management column in loglist

Fixed scrolling on the usercard pane on chat inbox

Improvements to log reader

When receiving SMS, reopen case if it is solved or closed

More gui improvements in chat inbox