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It is possible to add form flow control in the new form module. An email with a link to approval is sent to the manager. Manager is set in the user's settings in More Service Agent Portal. When the manager has approved the form it is sent to the Inbox in More Service PortalAgentportal.


Open the form editor and create a new form or edit an existing. Click on the gear to open form settings.

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The manager must open the link in the email and approve the form:

The manager can approve or decline

Leder kan her godkjenne eller avvise skjemaet. Leder kan skrive en kommentar og redigere verdiene i skjemaet.

Image Removed7864407 or 7864407 the form. The manager can add a comment or edit the form content.

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approve
Leder godkjenner med endringerThe manager approves the form:

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En e-post med kommentar sendes til brukerenImage Added


An email is sent to the user.


Skjemaet sendes så til The form is sent to More Service Portal Innboks Inbox for videre behandlingfurther handling.

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Saken registreres

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Skjema ligger i saken med endringene.

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The case is registrered. The form is included in the case under FORM

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Leder avviser skjemaThe manager declines the form:

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En e-post med evt. kommentar sendes til brukerenImage Added


An email with comments is sent to the user:

Skjemaet blir ikke sendt videre til The form is not sent to More Service Portal.


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Sett opp nærmeste leder på bruker:

Nærmeste leder opprettes i brukerkortet i More Service Portal:

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Dersom dere kjører More Service Discovery og har definert nærmeste leder i Active Directory blir dette angitt automatisk.Add manager:


If you use More Service Discovery and manager is defined there in Active Directory, this will be defined automatically. To manually set up manager, follow the steps below.


Manager is set in the user's setup in More Serivce Portal:

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