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Table of Contents
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Bugfix
See more cases in servicedesk service desk overview
Fixed 'fetch more' button in the service desk overview.
Servicedesk -> Settings -> Setup
Setup view crashes when signatur field is larger than 500 characters.
Update old
Updated the old user portal to reopen a case when
userusers' comments on a case that is solved
Hvis saken er løst og sluttbruker kommenterer på saken via sluttbrukerportalen, skal saken gjenåpnes på agentportalenIf case is solved and enduser adds a comment on the case, reopen the case in agent portal.
Notification to all agents on
team doesteams did not work
Notify agents (if settings enabled in team dialog) when the case is registered to a team via email.
The
descriptionsubject field was too wide on the case dialog for mobile
Fixed the size of description the subject field for case window on mobile.