Agents can copy link or permalink to a case directly from caseview.
To do so. click on copy icon:
Now, the link to the case should be in your clipboard. Try it by pasting it in new browser tab.
Agents can copy link or permalink to a case directly from caseview.
To do so. click on copy icon:
Now, the link to the case should be in your clipboard. Try it by pasting it in new browser tab.