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Release date: 30 apr  

Feature

  • Servicedesk → Overview:

ImprovementImprovement

  • Reset default case type to Incident, with phone look up and inbox case registration 

Bugfix

  • Servicedesk → Overview: Fixed problem in the filter 'Cases without agent'  (TMS#56389) (bugfix/8.3/cases-without-agent-bug to maintenance/8.3
  • Asset Management Fixed issue where and reports could not be opened.
  • Servicedesk → Reports → Dashboard:  Fixed issue where Dashboard did not open in some cases
  • Added "Remember me" to agent portal log in page
  • Fix issues with login that sometimes would fail and require resetting cookies using SSO / SAML 2.0