Release date:
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Features
New settings page for More Service teams
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Settings → User accounts & Roles → Users
It’s You can now possible to create a corresponding agent from a user in More Service.
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Reordering the columns in the case overview is now possible. You can drag and drop between the different columns to arrange it as you like.
Pin the search dialog
Service Desk → Overview → Top menu→ Search
A pin icon has been added to leave the search dialog open when clicking the search results.
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"Export to Excel" is moved from the action button to the button with the three dots.
Auto invoice
Settings → Service Desk → Case template
A checkbox is now available named "Auto invoice". This ensures that the case logs will be invoiced for cases using this template.
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