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  • Column adjustments for the SLA columns
  • Added "Department" as a new column. This contains the contents of the Active Directory property "Department". 

Improvement

  • When editing forms from the More Service Portal, the menus are no longer visible.
  • Fix to ensure the same fonts are used across different browsers

Bugfix

  • Fix for missing order forms on the More Service Portal. 
  • "Create as standard change" from the case types Incident, Service, or Access Requests- would fail in some cases.
  • Agents that had a default team set, but did not belong to that team are now added.
  • Settings → Service desk → SLA: Added scrollbar for clients with low resolution.

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