Versions Compared
compared with
Key
- This line was added.
- This line was removed.
- Formatting was changed.
Release date:
Table of Contents
Table of Contents | ||
---|---|---|
|
Bugfix
See more cases in service desk overview
Fixed 'fetch more' button in the service desk overview.
Service desk -> Settings -> Setup
Setup view crashes when signature field is larger than 500 characters.
Update
Updated the old user portal to reopen a case when
userusers' comments on a case that is solved
If case is solved and enduser adds a comment on the case, reopen the case in agent portal.
Notification to all agents on
team doesteams did not work
Notify agents (if settings enabled in team dialog) when the case is registered to a team via email.
The
descriptionsubject field was too wide on the case dialog for mobile
Fixed the size of description the subject field for case window on mobile.