Date: Thu, 28 Mar 2024 19:20:20 +0000 (UTC) Message-ID: <144523167.17521.1711653620079@tms-externaldocs01> Subject: Exported From Confluence MIME-Version: 1.0 Content-Type: multipart/related; boundary="----=_Part_17520_2099979796.1711653620078" ------=_Part_17520_2099979796.1711653620078 Content-Type: text/html; charset=UTF-8 Content-Transfer-Encoding: quoted-printable Content-Location: file:///C:/exported.html
=C2=ABSL Type=C2=BB shows the registered service levels availabl= e to each customer. If you have a standard service agreement for a cus= tomer, this can be automatically linked to the customer. Each time you= select a user / customer, the =C2=ABSL Type=C2=BB will automatically come = up, and response time, item type (CI type), item (CI), category, influence,= priority, type, etc will automatically be set.